Digital Literacy Basics Tutorials

Welcome to the Learning Tools section of Digital Charlotte on digital basics! Below you will find video tutorials designed to help people take some of their first steps into using digital tools. We will continue to expand the offerings to help everyone take advantage of the tools that are so much a part of our world, whether for business or leisure.

Congratulations on taking steps to expand your abilities to use digital tools and platforms!

Email Basics

What is Email?
A tutorial in the basics — what email is and what it does.

How to Send an Email
Now that you know what email is, it’s time to use it for the first time.

How to Send an Email to a Group Using Gmail
And now … send an email to a group of people, rather than just one.

How to Forward an Email
Forward an email to someone else, after you’ve received it.

What’s the Difference Between ‘Reply’ and ‘Reply All’?
‘Reply’ means responding to the sender only. ‘Reply All’ a response to everyone, including the sender and everyone who received the original message.

What Is a Signature Line in an Email?
Type your name, title, address, etc., just once — and it will show up on all your emails.

Email Safety

What is an Email Virus?
What is an email virus, anyway? Watch this short video.

What is a ‘Phishing’ Email?
Interested in preventing an email ‘phishing’ attack?

Email Attachments

How to Upload an Email Attachment
An attachment can lots of things — a document, photo or video. Find out how to upload and attach a file to an email.

How to Download an Email Attachment
Now that you know how to upload an attachment, it’s time to download one.

Internet-Search Engine Basics

What Are the Top Internet Browsers?
Learn about choices available in the key tool used to access the Internet.

How to Do an Online Search
Search engines can help find lots of information.

Using a Search Engine to Find Images
Search engines can also help you find photos, images and illustrations.

Google Docs

What is Google Docs?
Learn more about a way of sharing files with family, friends and colleagues.

How to Upload a Document Using Google Docs
How to upload documents to the cloud for other people to use.

How Do I Share a Document in Google Docs?
A Google Docs account enables you to share documents with others.

Google Video Hangout

What Is a Google Video Hangout?
Here’s an introduction to Google Video Hangouts, a way to do video conferences for free.

How to Use a Google Video Hangout
Get on Google Video Hangout and get started!

Google

What Is a Search Engine?
A search engine like Google is often your first step to finding what you need on the World Wide Web!

Creating a Google Account
To do more with Google than search for websites, you need an account.

What Is Google Chat?
Here is where you can learn about the popular instant messaging (IM) tool.

How to Do a Search on Google
Here is where you can learn how to use Google do do a basic online search.

Gmail

What is Gmail?
Find out about this popular (and free!) email service provided by Google.

Setting Up Your Gmail Account
Before you can email, you have to set up an account. Learn how to do that here!

Organizing Your Gmail Contacts
It’s important to organize the contact information of those you want to email.

Mobile Basics

How to Force Quit an App on Your iPhone
Here’s a short tutorial showing how to force quit an app on an iPhone.

How to Force Quit an App on Your Android Phone
Here’s a short tutorial showing how to force quit an app on an Android phone.

How to Delete an App from Your iPhone
Here’s a short tutorial showing how to delete an app on an iPhone.

How to Delete App from Your Android Phone
Here’s a short tutorial showing how to delete an app on an Android phone.

How to Take a Screenshot on Your iPhone
Here’s a short tutorial showing how to take a screenshot on your iPhone.

How to Take a Screenshot on Your Android Phone
Here’s a short tutorial showing how to take a screenshot on your Android phone.

Online Security

What Do Online Cookies Do?
Cookies monitor your activity on the web. They have positive and negative characteristics.

Why Is the ‘S’ in HTTPS Important?
The ‘s’ on the end of https is important for online security. Here’s a short tutorial showing you why.